• CGarmors Terms of Sales Payments, Taxes and Refund & Return Policy

    Off-line pay method

    CGarmors accept only PayPal at website. If you like to pay via other payment method, kindly check:

    Western Union:

    First Name: YuZhao

    Last Name: Zeng

    Country: China

    City: Shenzhen

     

    Please also send us the following information to cgarmors@gmail.com so that we can process your order as soon as possible.

    Your first name:

    Your last name:

    Sender country:

    Sender city:

    Currency:

    MTCN (Money transfer control number which will be provided by the bank after you process the payment)

    CANCEL

    If you found any mistakes at your order, please contact us before cancel. CGarmors service will do their best to solve your problems in a fast and convenient way. But if you definitely need to cancel it, please do it with 24 hours after you order. We will full refund you the payment. After 24 hour cancel request, you will only receive half payment since our workshop will start to process your order and purchase the material for it. After 5 days cancellation will not be approved.

    TAX

    Please note that the total price you pay includes the items' price only and does not include taxes, shipping costs, brokerage fees, import duties, VAT, or tariffs. These charges are the customer's responsibility and are typically collected upon delivery. If you would like to declare a lower value for customs, please contact us. However, please be aware that CGarmors cannot be held responsible if the package is held by customs due to a lower declared value based on your suggestion.

    Furthermore, upon submitting the order, the customer acknowledges that CGarmors is not responsible for any incorrect measurements provided. Any exchanges or returns will be made at the complete discretion of CGarmors.

    All sales are final.

    Prices for products offered via CGarmors may change at any time, and we do not provide price protection or refunds in the event of a price reduction or promotional offering.

    If a product becomes unavailable after a transaction or if technical issues prevent product delivery, the customer is eligible for a refund in the form of store credit before the product is shipped.

    Exchange & Refund & Return Policy

    Returns and refunds as well as exchange possible only if the item does not fit you because of our fault (e. g. didn’t use your measurements).
    If you want to return item because of measurements fault, you have to write us in 24 hours after getting it and ship it in new box in 3 days at the same condition as received and provide international tracking number of courier shipping service ONLY. You will get 100% refund (without extra cost) on order’s price only when it will be delivered to us the same condition.

    Unfortunately we had cases when customers visited Comic Con with our items, made photo shoots and then asked to return items and get full refund because they (do not like them). That’s why we give such small time for contacting.

    If you want to return item because you don’t need it now you have to write us in 24 hours after getting it, and if we agreed get it back and make refund you have to ship it in new box in 3 days at the same condition as received and provide international tracking number of courier shipping service ONLY. You will get refund only when it will be delivered to us the same condition. Refund rate is between 40%-50%.

    Shipping back fee and tax to China is responsible and paid by buyer.
    Additional charge is not refundable.
    If you send it via regular shipping service we cannot make refund to you anymore.

    After-sales Terms

    If you wish to modify any part of the armor, CGarmors provides a free service to help you achieve your desired customization. However, please note that the round trip freight costs are the responsibility of the buyers.